Return and refund policy

We want you to be happy with your order from Sports Twelve.

Returns

You can ask for a return within [X] days of delivery if the product is unused and in its original packaging. [List any items that can't be returned.]

Damaged or wrong items

If something arrives damaged or isn't what you ordered, contact us within [X] days with a photo and we'll replace it or refund you.

Refunds

Once we receive and check the return, refunds are made within [X] working days to [your original payment method / mobile wallet].